Tickets will be delivered either electronically or via the postal service. You will be notified of delivery details once you have purchased your ticket.
If electronic you will receive a follow up email with a QR Code or PDF for you to print and bring to the event.
If postal delivery your ticket will be sent within 2-3 business days and should arrive within 7-10 days. All postal deliveries will be sent via Registered Post and will require your signature for delivery.
Once the ticket is purchased you will receive an email confirmation of the transaction. This confirmation will have your order number. Please make sure to keep this confirmation email and to quote your order number on any correspondence.
If you have purchased a student ticket you will be required to provide proof of your educational institution when collecting your ticket. Students without identification will have to pay for a full price ticket at the venue.
The organiser must be notified (hello [at] semipermanent.com) of a ticket cancellation 7 days before the events start date. You will be refunded your payment minus $25 administration fee per ticket. No cancellations will be accepted after this date.
The organiser guarantees that all transactions made via our online ecommerce system are secure. Any problems that arise that can be proved to be a fault of our system will be dealt with by the organiser.